Your Affordable Shopify Maintenance Solution

Our all-in-one Shopify maintenance and support solution makes managing your Shopify stores a breeze.

Shopify Maintenance

A Flexible All-In-One Solution

Includes comprehensive features geared to keeping your Shopify website secure and at peak performance.

Daily

Security
Monitoring

We perform daily security checks to make sure your sites are clean.
Continuous

Uptime
Monitoring

We continuously monitor your website to make sure it stays up.
Daily

Performance
Checks

We do daily performance checks in order to make sure your site is running optimally.
Weekly

SEO Keyword
Tracking

Keep track of how your keyword rankings on the major search engines progress over time.
Continuous

Analytics
Tracking

We set up Google Analytics on your site so you can see and analyze your website traffic.
Monthly

Maintenance
Report

We deliver a detailed report each month to give you a clear perspective on your websites' performance.

Access to on demand expert graphic & website development support

Through your subscription, you gain access to on-demand graphic design and website development support. That means professional support with content changes, plugin installations, page additions, guided tutorials, digital or print graphics, and much more - all at your fingertips.

5 Credits

Equivalent to 1 hour of support

$25/month

20 Credits

Equivalent to 5 hours of support

$125/month

0 Credits

0 hours of support included

$0/month

What are support credits used for:

Content changes & website edits

New website pages

Blog posts

Digital graphics

Print graphics (stationery, brochures, flyers, etc.)

Your secret recipe for a secure and well-maintained Shopify store.

Starting at only $25/mo.

F.A.Q.

Frequently Asked Questions

Q: What are support credits?

A: Support Credits are used to access support services. Each credit represents 15 minutes of support time. Each Support Request requires a minimum of 4 credits, and then 1 credit intervals there after.

Q: What do additional Support Credits cost?

A: Additional Support Credits can be purchased for $18.75 each. For clients with a Support Silver or Support Gold subscription, additional Support Credits can be purchased for $12.50 each.

Q: What are the cancellation terms?

A: There are no contracts or cancellation fees. You may cancel at any time, and the cancellation will be effective the next billing period.

Q: What do you do if my website is hacked?

A: Upon your original onboarding we take a variety of steps to harden your websites’ security and protect it from hacking. In the rare instance that one of our sites is hacked our team quickly becomes aware of the situation through our 24/7 security monitoring. From there we take immediate steps to repair the issues. If it can not be quickly repaired we will restore a backup of the website and then asses the existing vulnerabilities and repair them.

Q: What happens if my website goes down?

A: First off, we have 24/7 monitoring of your website, so we are the first to know if your site does go down. Once we receive notification that the site is down, our team immediately acts to restore the site and contact the hosting company. After the site is restored we make sure to fix any issues which caused the downtime.

Q: What is unlimited maintenance support time?

A: Unlimited maintenance support time means that all maintenance activities are fully covered by your subscription.

Q: How do I access graphic or web support services?

A: With your Website Maintenance subscription you receive access to our full support team for on-demand graphic and web support. Simply send a support request or contact us with your needs. On-demand graphic and web support is billed at $75/hour or access our Preferred Rate through one of our premium Support tiers.

Let's Chat

Not sure which package is right for you or have other questions? Our team is ready to help.

Save & Share Cart
Your Shopping Cart will be saved and you'll be given a link. You, or anyone with the link, can use it to retrieve your Cart at any time.
Back Save & Share Cart
Your Shopping Cart will be saved with Product pictures and information, and Cart Totals. Then send it to yourself, or a friend, with a link to retrieve it at any time.
Your cart email sent successfully :)