Graphic Support Beta

In addition to our flat-rate project services, we offer subscription based access to hourly graphic support services.

How We Can Help

Put our team of talented graphic designers and illustrators to work for you across a wide range of tasks and projects.

Graphic Design

Illustration Design

Presentation Design
Document Design
Digital Mockups
Email Templates
Image Recreation
File Conversion

And much more!

How It Works

Each subscription tier includes a set number of hours per month, and a set rate that additional hours may be purchased. With the Bronze tier, any unused support hours expire at the end of each subscription month. Silver and Gold subscriptions include the Rollover Hours feature, and unused hours will be pooled for up to 12 months. Each of the premium tiers include 1 Web Support subscription.

With an active subscription, you can submit a Support Request for any graphic task you are looking to get done. The Base tier has a 4 hour task minimum, while all the paid tiers only have a 1 hour task minimum.

All subscription tiers come with full client ownership of all work product, and free Cloud Backup of project files.

There are no contracts or cancelation fees. Cancelations take effect next billing period.

Pricing

Select from a range of affordable and powerful subscription options with flexible access to additional support time when you needed it.

Graphic Support

Base

Graphic Support

Bronze

Graphic Support

Silver

Graphic Support

Gold

Monthly Subscription

$0

$150

$500

$900

Included Hours

3

10

20

Free Hours

2

Task Minimum

4 Hours

1 Hour

1 Hour

1 Hour

Hourly Rate

$75

$50

$50

$50

Rollover Hours

Yes

Yes

Web Support

1

1

1

The Gold tier includes 2 free hours per month. Subscribe for our annual plan, and get 1 month free.

“Outstanding – efficient, effective and high quality.”

Katie Batilla

Vice President of Technology

Precision Painting Plus

“Amazing designs and great customer service.”

Joe Klausa

President

Flex Personnel

“Have worked with them for years. Great quality, fast turnaround & affordable. ”

Rodney Nespeca

President

Arcadia Lighting

Features

Service

On-demand, flat-rate graphic design support by professional designers.

Value

There are no admin fees & unused hours rollover*.

Scalable

Only as much support as you and your business need.

Support

First-class customer support powered by our dedicated team.

Storage

Unlimited storage to organize your files in one central location.

Security

Your files are safe, secure and easily shared with your team.

Support Tiers

Graphic Support

Free

Monthly Subscription

$0

Included Hours

Free Hours

Monthly Retainer

Task Minimum

4 hours

Hourly Rate

$75

Rollover

Cloud Backup

Yes

Graphic Support

Bronze

Monthly Subscription

$250

Included Hours

5

Free Hours

Task Minimum

1 Hour

Hourly Rate

$50

Rollover

Cloud Backup

Yes

Graphic Support

Silver

Monthly Subscription

$500

Included Hours

10

Free Hours

Task Minimum

1 Hour

Hourly Rate

$50

Rollover

Yes

Cloud Backup

Yes

Graphic Support

Gold

Monthly Subscription

$900

Included Hours

20

Free Hours

2

Task Minimum

1 Hour

Hourly Rate

$50

Rollover

Yes

Cloud Backup

Yes

FAQ’s

Q: How long is the task minimum?
A: The task minimum is 1.0 hour.
Q: What are the cancellation terms?
A: There are no contracts or cancellation fees. You may cancel at any time, and the cancellation will be effective the next billing period.
Q: What happens to unused support hours?
A: Unused support hours will expire at the end of your support period. There are no rollover hours with Web Support services.
Q: What type of graphic services are available via a Web Support subscription?
A: Web Support subscribers have access to basic graphic design and procurement of stock graphics explicitly for use on the subscribed website.
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